Should Law Firms Use Chatbots Rather Than Mobile Forms?
You may have noticed that Chatbots are replacing mobile contact forms. The trend is not limited to retailers, airlines and hotels. It is also taking place on law firm websites. …
Why salespeople should not fear AI
Concerns about sales professionals being automated out of a job are still commonplace, but artificial intelligence is vital to navigate an increasingly complex customer journey. Ex-prime minister David Cameron has …
AI, Martech and Customer Experience – The Way of Marketing
“Most brands only use 20% of the tech stack they pay for … you have to question whether our money is being best spent in that area. That is something …