Latest Conversational Marketing Analytics Trends State that Customers’ Emotions Have Significant Influence on Their Satisfaction with a Service Chatbot Strategy Analytics – The development of conversational agents or chatbots that can engage …
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Peeking into the Present & Future of B2B Marketing Automation
We explore the game changer that B2B Marketing Automation is with a detailed case-study analysis and how it can get the marketing ball rolling for brands. It is most likely …
Conversational marketing and chatbots 101: Understanding the buyers’ journey
In a technologically advanced world that promotes fast-paced consumerism and instant gratification, 21st-century consumers have become that much more demanding. The digital marketplace has largely eliminated the need for face-to-face …
10 B2B Marketing Automation Trends For Your 2021 B2B Marketing Strategy
B2B marketing automation is booming. It pervades every major area of B2B marketing and shows no signs of slowing down. And when we look back to the B2B marketing automation …
The BOT(tom) line – Chatbots are one of the biggest innovations in the marketing industry
Chatbots are one of the biggest innovations in the marketing industry but in order to use them effectively, brands must carefully consider the customer journey and how they implement this …
First-of-its-kind chatbot developed to support genetic counselling
Scientists at CSIRO, Australia’s national science agency, in partnership with Melbourne Genomics Health Alliance, have developed an Australian-first digital conversation agent (a ‘chatbot’) that could support patients in making informed …
Best Practices for B2B Social Media Marketing in 2020
Social media for b2b brands is tough. This is because any brand that is directly in touch with the consumers has more creative ideas to interact on social media whereas …
Three Steps To Overcoming AI Marketing Fears
AI creates unknowns, and they loom large over marketers. The 2020 State of Branding Report found that 56% of surveyed marketers think AI could negatively affect their brands by diminishing creativity, reducing …
The B2B Buyer Journey Becomes More Complex: Study Reveals
DemandGen Report’s B2B Buyer Behavior Study uncovers new purchase trends in the B2B industry The COVID-19 pandemic has dramatically altered the economic landscape for businesses. While we are yet to …
How AI is transforming the world of digital marketing
Artificial Intelligence (AI) has been a hot buzzword since many years now, and for good reason. It has permeated so many aspects of our modern life that we have reached …