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Choosing the Right Chatbot for your Business

Choosing the Right Chatbot for your Business

Credit: Photo 131215570 © Wrightstudio – Dreamstime.com 25 per cent of customer service operations will involve the use of chatbots by 2020, according to Gartner – a significant jump from …


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3 E-Commerce Trends Leading The Way In 2019

3 E-Commerce Trends Leading The Way In 2019

  The largest 18 e-commerce marketplaces account for more than $1 trillion in global sales annually. With the emergence of boutique retailers rivaling established giants like Amazon, and the inevitable rise of social …


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5 Ways Field Marketing Can Own ABM

5 Ways Field Marketing Can Own ABM

ABM is quickly becoming a staple initiative for connecting with modern buyers. As it continues to outperform other marketing investments, the popularity of ABM continues to rise. When every function …


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AI’s Role in Driving the Sales Experience

AI’s Role in Driving the Sales Experience

Much has been made of AI’s role in serving customers, and AI-supported smart devices have invaded homes everywhere — Amazon’s Alexa was even used to order millions more Alexas as Christmas presents in …


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Five Ways To Use AI In Marketing Today

Five Ways To Use AI In Marketing Today

Recently I was asked, “As an agency, how are you using AI within your marketing?” And honestly, the question gave me pause. I know we are using AI, but could not answer …


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